• 1 hour ticket response
  • 1 hour ticket response

  • Green Hosting’s team of technicians is devoted to giving quick answers to all your questions. We’ll review your trouble ticket the instant it’s been received and will respond with a solution within less than 60 minutes after the technical support ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.

  • Top quality support service
  • An Outstanding Client Care Service

  • Our client care team representatives possess considerable experience in the Linux cloud web hosting market and are skillful enough to provide a fast answer to your problem. If, however, the issue at hand is not within the competence of a support technician, the support ticket will be sent to a developer or sysadmin for further assistance.

  • Intuitive help center
  • An Easy–to–Navigate Help Center Section

  • Included in the Web Control Panel is an easy–to–browse Help section, which offers various information sources. You can browse through a routinely updated knowledge base offering web hosting account administration articles and web site administration articles, watch the educational video tutorials or take a look at the F.A.Q. database.