Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • The Help Center section included in our Web Control Panel features a selection of help articles and commonly asked questions. Aimed at fixing any common issue that you could possibly run into, they are written by our support team of skilled techs.

  • Top quality support service
  • Tutorial Videos

  • If you’d rather see how an action is carried out or how a problem is dealt with, rather than just reading about it, then examine our collection of educational video tutorials. They address many different issues and will help you swiftly learn how to work with our Web Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24–7–365 tech support service and feature a sixty–minute ticket response guarantee. Our skillful technicians will be online 24/7 and will solve any issue that you might possibly chance upon within maximum 60 minutes after the technical support ticket submission. In the majority of cases, a reply will be provided to you within 20 minutes.